Why do I get Security Alerts - You are about to be redirected to a connection that is not secure?
Some users may experience a "Security Alert" dialog box when logging in or accessing the “My Account” option. This alert message states "Security Alert - You are about to be redirected to a connection that is not secure." or “You are about to leave a secure Internet connection.”
These security boxes are normal for Internet Explorer users changing between secure and non-secure pages. Please note that secure in this instance means that the information sent from your computer is encrypted. Secure pages are used for logging in, updating your personal details and making credit card purchases. When performing searches, viewing information pages or detailed records you are not sending any confidential information from your computer so there is no need for that information to be encrypted.
At no point is there any risk of your personal information being available to anyone outside of the IFHF administration staff. Note that the IFHF staff never have access to your credit card details.
You can turn off this alert dialog box by either clicking on the box “In the future, do not show this warning’ or, in your Internet Explorer options as follows:
Select Tools > Internet Options > Advanced. The check-box "Warn if changing between secure and not secure mode" should not be checked. Deselect this item and save your changes if you no longer wish to see this security alert dialog box.
How secure is my personal information?
The Irish Family History Foundation, operator of this site recognizes the confidentiality of information that may be disclosed by users in registering or making purchases on this website and is committed to protecting your privacy.
All data that you enter is stored on secure password-protected encrypted servers. We never keep your credit card details and we never pass on any information to third parties.
Please see Our Privacy Statement for more information.
How secure are my credit/debit card details?
Neither the IFHF nor BrsGenealogy Ltd. handles or stores your credit card information. We take payment from you via our payment partner - Realex Payments.
The user is redirected to the Realex secure payment page in order to enter their credit cards; this is a fully secure web-page which handles credit card details. Realex complies with the PCI Guidelines. The Payment Card Industry is a global standard for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection.
Realex Payments have been compliant with the AIS (Account Information Standard) since 2003, before compliance had even been made mandatory. The programme evolved into the PCI DSS in 2005 and Realex became one of the first companies in Europe to become PCI DSS compliant. They are subject to compliance against Level 1 Service. This provider/merchant category is the highest level in PCI DSS.